Privacy Policy

Last updated: January 1, 2025

1. Introduction

SiteSnapped ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services related to commercial real estate property inspections and asset management.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Request a demo or contact us
  • Subscribe to our newsletter
  • Use our inspection services
  • Communicate with our support team

This information may include your name, email address, phone number, company name, job title, and property information related to inspections.

Automatically Collected Information

When you access our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing our website.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process and complete property inspection reports
  • Improve, personalize, and expand our services
  • Understand and analyze how you use our website
  • Develop new products, services, and features
  • Communicate with you about updates, support, and marketing
  • Process transactions and send related information
  • Comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: With third-party vendors who perform services on our behalf
  • Business Transfers: In connection with any merger, sale, or acquisition
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: When you have given us permission to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Property inspection data may be retained for extended periods to comply with industry regulations and client requirements.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to delete your personal information
  • The right to opt-out of marketing communications
  • The right to data portability

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.